Privacy Policy

We protect your privacy and your private information. We collect, process and use your personal data in accordance with the content of this Privacy Policy and the applicable UK data protection laws, in particular the Data Protection Act 1998. This Privacy Statement governs what personal data about you that we collect, process and use. We therefore ask you to read the following statements carefully.

Collection of personal data

Personal data covered by this Privacy Statement is specific information about your personal or factual circumstances. This includes in particular your name, e-mail address and possibly your address and your telephone number, if you place an order or are a registered user of this website.

This personal information also includes information about your use of our website. In this context, we collect personal data from you, as follows: information about your visits to our website, such as the amount of data transferred, the location from which you retrieve data from our website, as well as other connection data and sources that you retrieve. This is usually done through the use of log files and cookies. For further information about cookies and log files is available below.

Intended purpose

We use your personal information for the following purposes:

  • to provide the services you require, in order to comply with our obligations arising from any contracts entered into between you and us;
  • to ensure that our website is presented to you in as effective and interesting a way possible;
  • to enable you to participate in interactive features, if you so desire;
  • to inform you about any changes to our services.

Information about your computer

Every time you visit our site, we collect the following information about your computer:

  • IP address of your computer;
  • Name of downloaded file;
  • Date and time of access;
  • Amount of data transmitted;
  • Notification of whether the access was successful;
  • Description of the type of browser used;
  • Requesting domain.

In this case, the IP address of your computer is only stored during the time you use the website and will then be deleted immediately or rendered anonymous by being cut down. All other data is stored for a limited period of time. We use this information for operation of our website, in particular in order to identify and eliminate website errors, to determine the level of use of the site and to make adjustments or improvements.

In addition, personal information such as your name, address, telephone number or e-mail address are not recorded unless you provide this information voluntarily, e.g. as part of a registration request submitted by you, a survey, or to arrange a contract or a request for information.

You have the opportunity to receive interesting offers from us via e-mail. Here too, your e-mail address will not be shared with third parties. You can unsubscribe to the newsletter at any time by clicking on the “Unsubscribe” link at the end of a newsletter, or by disabling the associated option in your account. When registering for the newsletter, your e-mail address will be used for promotional purposes, until such time as you unsubscribe from the newsletter. You can unsubscribe informally at any time.

Non-disclosure of personal data

  • Necessary to perform the contract. Thus, it may for example be necessary for us to pass on your contact details and order data to our service provider for the purposes of fulfilling your booking.
  • If necessary for billing purposes,
  • You have previously consented,
  • We are authorised or obliged by law and/or official or judicial orders to pass on the data. In this case, this may in particular involve the exchange of information for law enforcement or security purposes.

Use of cookies; utility programmes, active content

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies on different pages. These are small text files that are stored on your computer. Some of the cookies we use are deleted after the end of the browser session, i.e. once you shut down your browser (known as “session cookies”). Other cookies will remain on your computer and enable us to recognise your browser on your next visit (persistent cookies).

You can set your browser so that you are informed about the use of cookies and can decide individually whether to accept them or not to accept cookies in certain cases or in general. If you opt not to accept cookies, the functionality of our site may be limited.

If you leave our site via a link and are transferred to another website, it may be that the target site also set cookies. We are not legally responsible for such cookies. For further information on the use of such cookies and the information stored on them, please read their privacy policies.

This website uses Google Analytics, which is a web analysis service of Google Inc, based on the use of cookies. (“Google”). The Google Analytics cookie stored on your computer enables us to analyse your use of our website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the US and is stored there. On behalf of the operator of this site, Google will use this information to evaluate your use of the website, in order to compile reports on website activity and to provide Internet use-related services to the website operator. You can refuse the use of cookies by selecting the appropriate settings on your browser software; however, we would point out that in this case you would not be able to use all features of this website to their full extent. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being stored and processed by Google, by downloading and installing the browser plug-in available via the following link:

Privacy and Third Party Websites

Our website may contain hyperlinks to and from third-party websites. Whenever you follow a hyperlink to any of these websites, please note that we cannot assume any responsibility or liability for third-party content or a third party privacy policy. Please make sure that you are familiar with the applicable privacy policies, before you send your personal data to these websites.


Our website may display customer reviews of our service from time to time, these reviews are retrieved from facebook for the purpose of gaining new potential customers. We do not modify these reviews in any way only display them in their original form. If for some reason you are unhappy that your review is being used on this website, please visit our facebook page and delete your review. It may take a while for our website to update and remove your review, alternatively you could contacts us after you have deleted your review from facebook, then we can force an update on our website to have it removed. We use our reviews in accordance with facebook's data use policy.

Security instructions:

We endeavour to take all necessary technical and organizational security measures to store your personal data so that it is not accessible to either third parties or the public in general. In particular, your personal data will be stored on our site when you make an order or register. All data you supply to us will be stored on servers within the European Union.

If you would like to contact us by e-mail, please note that it is not possible to fully guarantee the confidentiality of any information transmitted using this method of communication. For this reason, we recommend that you only send us confidential information by post.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time with effect for the future. A current version is available on the website. Please visit this page on a regular basis so as to obtain information about the currently applicable privacy policy.

Your Rights and Contact

You have the right to obtain information about your stored data free of charge, and you also have a right to the correction, blocking or deletion of this data. On written request we will be happy to let you know what data we have about you (e.g. name, address, telephone number).

Your personal data will be deleted if

  • you revoke your permission for its storage,
  • It is no longer needed to fulfil the purpose originally intended by its storage or
  • It is no longer permitted to be stored for other statutory reasons.

If you have questions, comments or inquiries regarding the collection, processing and use of your personal information by us, please also contact us at the given contact. If you have any questions, comments or inquiries regarding our collection, processing or use of your personal information, please also get in touch with us using the contact information given.

Data Protection Officer

For all questions regarding the use of your personal data, or any changes to or cancellation of the same, please contact our data protection officer: